Why does candy crush keep crashing?

There are several reasons why candy crush can keep crashing. The most common causes include; using an outdated version of candy crash, lack of enough storage space on your device, or some applications and your phone system are not updated. However, sometimes your app can be crushing because of issues from the developers’ end.

Candy crush is a famous mobile game that can be played on Android and IOS devices. This game is released by the king and is, without a doubt, a favorite for many. However, a few players have encountered difficulties with the candy crush mobile application, citing that it is not responding; it keeps closing, crashing, or failing to load.

This can be frustrating, mostly if you have unlocked higher levels in this game. When your candy crush is not responding, the first worry is always that you will lose your progress and have to start again. However, if you played this game through Kingdom or Facebook, you would not lose your progress after troubleshooting it. Continue reading to know more about why your candy crush keeps crashing and how to troubleshoot it.

Why does my candy crush game keep crashing?

As mentioned above, several reasons can contribute to candy crush crashing. The primary cause of candy crush crashing is software trouble. Most applications, including candy crush, will keep crashing if your device system is outdated. Therefore, you need to ensure that your device system is constantly updated. Additionally, candy crash can keep crushing if you are using an outdated version of this app. If this is the case, simply delete the outdated version and reinstall an update from the Google play store if you are using Android.

Another cause that can make candy crush keep crashing is if you lack enough storage on your phone. This will affect the candy crush app and other applications on your phone. Be sure to clear up storage to rule out that your candy crush application is not crushing because of this reason. Lastly, your candy crush game app can keep crushing because of issues from the developer’s end. If you suspect this is the issue, try uninstalling the candy crush app and reinstalling it to see if it works.

What should I do if candy crush crashes?

If you are unsure what is causing candy crush to crash, you can try several troubleshooting methods and see what works. I have mentioned above some of the methods of troubleshooting candy crush when it starts crashing. They include; deleting and reinstalling the app, clearing your phone storage, updating your device’s system, and updating the candy crush application. You can easily clear your phone storage by deleting unwanted applications and the cache.

Another way to troubleshoot candy crush is by forcing the app to stop and re-enabling it later. To do this, go to your phone setting, click on apps, scroll and tap on candy crush; at the bottom, you will see “force stop” click on it. Click on the same button after a few seconds to minutes to re-enable your application, and check if it’s working.

Another way to troubleshoot candy crush is by clearing the app’s cache. If these are not working, try restarting your phone and reinstalling the app to see if it will work. It is important to note that the method of troubleshooting candy crush depends on the type of device you are using. Below is a summary of different devices and how you can troubleshoot candy crush in each.

Summary of troubleshooting candy crush depending on the device

Type of device	How to troubleshoot
iPad/iPhone	Clean your device using Tenorshare iCareFone.
Android	Reinstall candy crush, clear your cache, or factory reset your phone.
Tablet/ windows phone	Reboot your candy crush app or reinstall the app if it is not responding to rebooting.
PC/Desktop	Run the troubleshooter on your computer and see if the app will start working. If this doesn’t fix the problem, restore the candy crush game as administrator.

Conclusion

The primary reason candy crush will crash is if your system device is outdated or your apps are outdated. This issue is simple to fix as you will just have to update your system and download updated versions of your application on the Google play store if you are using an Android phone.

However, if this simple step does not work, you might check your phone storage to see if it’s enough to support the app’s functions. If this does not work, consider rebooting your phone. All in all, candy crush crashing should not be a cause for alarm, as troubleshooting, it is pretty straightforward.

FAQs

Why does my candy crush game app keep crashing?

The crashing of candy crush is mainly caused by outdated applications and systems on your phone. Therefore, to prevent candy crush from crushing, make sure that the system of your phone and all apps are updated. Your game can also crash because you are playing an outdated version of candy crush. Make sure your game is updated too.

If I troubleshoot candy crush by reinstalling the app, will I lose progress?

Most probably is that you won’t lose your progress. If you play candy crush through Kingdom or Facebook, your progress is automatically saved and should not be lost by deleting and reinstalling candy crush.

How can I update my candy crush game?

If you are using Android, you might get pop-up notifications to update your apps. If that is so, just click on the link, and you will be redirected to the Google play store, where you will download an updated version of candy crush.

How often is candy crush updated?

There is no specific duration of time to receive an update on candy crush. Therefore, if you suspect your candy crush app is outdated, just check for the updated play store version.